Job Description:
Must Have :
Strong experience with BMC TrueSight Operations Management
Should know how to perform installation, Upgrade, integration, Administration, configuration (Especially with version 10.x & later)
Strong experience in installation of Patrol Agents on Windows, RHEL, AIX, Solaris OS
Experience in working on knowledge modules like DB, Websphere, Exchange, Sentry hardware, Sentry monitoring studio etc. along with basic KMs like OS,LOG,URL
Must have working knowledge of custom KMs
Troubleshooting skills to resolve Patrol Agent, TrueSight server component issues
Strong Experience in Event Management policy Administration, configuration
Experience in Design & implementation of integration solutions with 3rd party tools for event & performance management
Experience with TrueSight-Remedy ITSM integration, troubleshooting, enhancements
Working knowledge of MRLs, custom classes
Hands-on experience in configuring & designing reports using TSOM Smart reporting, OOTB TrueSight reports
Experience in Analyzing environment & event data to fine tune & reduce instance, event count
Ability to review, analyze, fine tune & enhance TrueSight architecture & its components as per growing infrastructure & customer requirements
Experience with Patrol Central, RT, Console server, PCM components
Knowledge of Datacenter IT Infrastructure components, Unix, Windows OS, Virtualization
Hands on experience on BMC Helix and upgrades/ Migrations.
Good to Have :
Infrastructure knowledge on Operating system and Database
Good communication skills set, Understand and clear communication to the business on impact of major incidents
Excellent problem analysis skill set
Technical Skills
Certification on BMC TrueSight
Years of Experience : 6 to 9 Years
Skill:
BMC TrueSight Operations Management, perform installation, Upgrade, integration, Administration
