Job Description:
NP 30-45 days
B.E. / B. Tech/BCA (On-Site), Relevant Certification (Preference).
7-8+ Years relevant experience, ITIL Certified,
OEM Certified on Minimum One Technology
Technology: AD-EXCHANGE/O365
Certification: Any Microsoft Certification on Mailing platform
Desired Skills & Experience:
Team Management – should be able to manage the team of 5+ resources
Customer SPOC for EXCHANGE/O365 Domain
Communication and Problem-Solving - Excellent communication skills and the ability to visualize algorithmic structures.
Process Knowledge – Incident, Change & Problem Management skills (should be able to perform RCAs for the Severity1 & repetitive incidents)
Should have Collaborative approach, Adaptability
Technical Skills:
Mandatory Skills: Active Directory, Azure-AD, Exchange 2016, Exchange 2019, O365/EXO
Applications: ADFS, Azure-ADFS, MS-Teams, Veritas Evault
Tools & Utilities: ITSM Tools (ServiceNow, Symphony SUMMIT)
Skill:
Active Directory, Azure-AD, Exchange 2016, Exchange 2019, O365/EXO
