Job Description:
Job Title: IT Security - Proxy Support.
Designation:- AVP or Senior Manager.
Reporting to:- Lead IT Security - Operation.
Job Description:- • Manage & monitor day-to-day operations, administration and end-to-end management related to Cloud proxy solution.
• Identify & analyse pain areas in existing operations, architecture, implementation, recommend & implement improvements.
• Review of policy, configuration & exclusions of security solutions deployed at client location & closure of gaps in timely manner.
• Responsible to ensure closure of user tickets, and SOC tickets adequately & in timely manner.
• Manage, troubleshoot & resolve any security incident
• Ensure timely closure of Audit & compliance findings with evidence
• Ensure relevant processes are followed for change, incident & daily operations
• Ensure & maintain up-to-date documentation - SOPs, Architecture etc.
• Ensure optimum security, availability, performance, and capacity of security solutions under management
• Maintain the compliance reports and dashboard as and when required
• Perform the technical evaluation and submit required plan for any upgrades/update, migrations, and feature enablement.
• Publish the relevant MIS, dashboards, and status updates to all stake holders.
• Candidate should be ready to work on upcoming technologies, assigned new assignments.
Qualification / Experience:- • Graduate from Recognized University. Candidate with relevant professional certifications in IT Security will be preferred.
• Min 8+ years of overall experience in IT Security, with 4-5+ years in Proxy Domain.
Key Skills:- • Should have sound knowledge & understanding of Proxy, policy configuration, fine tuning & Cloud Proxy solution.
• Should have sound knowledge & understanding of security operations, IT Infrastructure, and various security technologies.
• Hands-on experience on Zscaler Cloud Proxy preferred.
• Ability to resolve issues pertaining to security solutions implemented at client locations.
• Ability to multitask and work independently with minimal direction and maximum accountability.
Skill:
Proxy, policy configuration, fine tuning & Cloud Proxy solution, Zscaler Cloud Proxy
