Job Details
Job Title:
Production Analyst 1-2yrs at Navi Mumbai
Job Description:
NP – Immediate joiner
JD
Responsibilities:
• Undergo process training and clear assessments and OJT before working on live production.
• Production work will include:
o checking eligibility criteria to sanction loan as per bank guidelines.
o checking all required documents and performing KYC checks.
o compare vehicle loan document details such as Invoice, Contract, Insurance and
Remittance against data available on internal system.
o flag insufficiencies in system.
o raise appropriate tickets with specific counterparts.
• ability to work in a time bound process and maintain expected quality and service levels.
• Quick thinking and decision-making ability.
• Should be flexible in extending shift hours on a need basis including providing coverage on
Saturdays basis schedules.
• Comply with quality and security processes defined for the engagement.
Critical Skills required:
• Excellent verbal & written communication – process will have an outbound voice element.
• Excellent Keyboard skills and should be familiar with working on a laptop.
• Excellent written English.
• Ability to work in a processing environment.
• Flexible to work in shifts.
• Compliance to pre-defined schedule and break adherence as provided.
• Procedural / Product / Specialist Knowledge.
• Self Work Organization.
• 1-2 Years experience in an International BFSI process.
Good to Have:
• Exposure of managing Vehicle Finance process.
• Experience in working with a South African Client.
• Deep understanding of Finance.
• Working in a live Service Level process .
Job Location:
Navi Mumbai
Skill:
Production Analyst, managing Vehicle Finance process, live Service Level process
