Job Description:
Job Title - Salesforce Technical Architect.
Department - Technology and Solutions.
POSITION PURPOSE-
This role is responsible to be a trusted advisor and leader who partners with business stakeholders
and executives to design a vision and architecture for a solution to a business problem.
A. KEY POSITION RESPONSIBILITIES
Sr. Key Responsibilities
1 Serve as a Subject Matter Expert (SME) for the Salesforce SaaS platform technologies to Banking
customers and stakeholders
2 The role will cover a broad variety of responsibilities such as technical and solution architecture design,
development, prototyping and release management
3 Hands-on proficiency with Apex, Visualforce, Lightning, Lightning Web Components etc.
4 Drive the creation of application and technical design documents which leverage Salesforce best
practices and effectively integrate Salesforce into the enterprise infrastructure
5
Responsible for owning the architecture and designing of complex Salesforce platform solution
components (e.g., design, development, integration, security, deployment, release management, and
maintenance).
6
Responsible for ensuring that the system accurately meets the defined expectations of the business,
ensuring that proper testing is implemented, and performance and security requirements are closely
monitored by working with the project teams
B. SUBJECT EXPERTISE
Sr. Key Responsibilities
1 Experience in designing and developing software components
2 Expert end-to-end application life cycle implementation experience using the Salesforce platform.
3 Expert level understanding of the out-of-box Salesforce product suite, including Service, Community
Cloud (Experience Cloud), App Cloud, and Einstein solutions.
4 Ability to lead design sessions and communicate out-of-box and custom design options to Banking
customers and stakeholders.
5 Development experience in Apex, Visualforce, Lightning Components, Force.com and approaches to
mobile applications.
6 Ability to integrate Salesforce systems to Single Sign-on Identify Management platforms like OKTA.
7 Experience with system configuration using workflows, approval processes, custom objects, validation
rules, formulas, process builder, flows and Data Loader.
8 Experience with meta-data migration between Salesforce(dot)com (SFDC) Sandboxes and Production
Orgs using Change Sets.
9
Experience with development life cycle, code management strategies, sophisticated technical concepts,
architecture, secure development practices, access management, data security, and capacity
considerations.
JOB DESCRIPTION
10 Experience with Release Management, Source Control, and Deployment concepts and technologies
such as ANT, SFDC Metadata API, GitHub, Azure DevOps CI/CD Pipelines.
11 Ability to define the system landscape, to identify gaps between current and desired end-states, and
deliver a solution
C. QUALIFICATIONS AND EXPERIENCE REQUIREMENT
Qualifications
Essential BS/BA degree in Computer Science, Information Sciences, or related IT discipline OR
Additional ten (10) years of related professional experience can be substituted for a BS/BA
degree
Preferred
Essential The candidate must possess at least 4-6 years’ experience in an Architecture role as well
as at least 4 years’ experience with Integration technologies and Agile methodologies
Preferred
D. COMPETENCY
a. Technical Skills
Skill Attribute
Good knowledge of Web Development (Ajax, JavaScript, SOAP, HTTP, JS Remoting,
Angular JS, CSS Bootstrap).
Extensive experience integrating Salesforce systems with internal and external systems
using Web based API technologies (SOAP, REST), MuleSoft Middleware tool, and
integration between Salesforce and MuleSoft itself
b. Behavioural Skills
Competencies Attribute
Professionalism To conduct your duties with good judgment and in good faith
Respect To be sensitive and responsible for what we say and do
Excellence To act in a manner that earns the trust and admiration of others
Entrepreneurial To be enterprising and take ownership of our actions
Teamwork Working collaboratively to achieve the common goals and be successful
together
