Job Description:
Overview
The Global Scaled Solutions (GSS) team is known for delivering operational excellence at
scale through both tech enablement and a large pool of agents that are specialized in
incubating new products and processes.
Description-The Ops Analytics workstream caters to Business Operations teams across the globe
in both the Mobility & Delivery space.We enable decision making through our analytical
solutions which come in the form of reporting/data visualization, carrying out RCAs/deep-
dives, building automations & process optimisations and performing statistical analysis. Our
data deliverables allow teams to take critical decisions & build business strategies that
directly impact the on ground operations and processes. Hence, it’s imperative that we
deliver high quality of output by placing data checkpoints & triggers, given the direct impact
of our work to business operations.
Team Size
- Total Billable: 10 (by end of 2023). Could scale to 50 by end of 2024.
- Ratio of various roles: Analyst 2 60% (1-2 yrs exp), Analyst 3 40% (2+ yrs exp)
- Job Description: (see below)
Project Setup
- Preferred Locations of operation: HYD preferable, BLR possible
- WFO requirement: Hybrid / 3 days a week / Alternate Week WFO
- Language required: English
- Competency in language as per CEFR: B2-C2
- Support hours: 8x5days
- Night shift required: No
- Weekend support required: No
- Holiday Support required: No
- Peak Headcount: 50+
- Buffer: 10%
Job Descriptions
GSS DAS Analyst Lvl 2 and 3 Job Description
About the team
This role is a part of the GSS Data Analytics Services team who partners with various
stakeholders across Uber to provide Data as a service and meet all their analytical needs.
We deliver quality data solutions by leveraging a powerful combination of our program
managers and an analyst talent pool to deliver solutions at scale with high ROI.
About the role
At Uber, the Business Analysts will have to help drive analysis behind decisions related to
operations, process and optimisations. They will have to create, maintain, and communicate
detailed reporting models to assist regional, and global operations. The role largely requires
developing analytical frameworks to support the company in new markets and products. They
need to be a big-picture thinker and strategic partner. They also need to demonstrate analytical
thinking through data-driven decisions and possess the technical know-how, fascination and
ability to work with your team to make a big impact.
Basic Qualifications
? 1-2 yrs of experience for Analyst 2 and 2+ years of experience for Analyst 3. Experience
in Analytics/ Business Intelligence/ Statistical analysis or related experience is
mandatory
? Analyst 3 should have enhanced project mgmt), advanced skills in - automation,
stats, experimentation, data modelling - and an ability to lead & mentor junior
analysts.
? Exceptional Analytical, problem-solving, Excel and data management skills; SQL
Proficiency
? Experience in building interactive dashboards on GSheets, Google Data Studio or
Tableau that help visualize process performance
? Intermediate Python skills, experience in data extraction & wrangling (numpy, pandas,
plotly)
? Strong communication and organization skills, with the ability to synthesize a lot of
information quickly, highlight the key takeaways, and disseminate actionable insights
? Ability to work with remote teams and across time zones to develop strategies and foster
a cohesive and creative work environment
? Ability to self-serve, investigate, get the required data and expertise in data
visualization/presentation
Preferred qualifications
? Statistics & Data science - Should be conversant with basic Statistical Analysis
(Regression, Classification etc) , A/B testing & Experimentation
