Job Description:
"Ensure all Changes are recorded, reviewed, and approved before implementation.
Ensure Change are categorized as per the defined Process based on the Change type – Standard, Normal, Expedited, Emergency
Convene and chair CAB meetings, circulate the MOM of the CABs
Ask probing questions to the suppliers on the changes
Ensure no Unauthorized change is implemented in the Production
Report on the agreed Change SLAs, KPIs and ensure effective change communication in place
Ensure Change implementation done as per the Implementation Plan
Ensure the risks are identified for each change and backout plan is in place in case of High-risk / High-impact Changes
Conduct Post Implementation Reviews and validate the change status against the defined Change success criteria.
Bring in Service improvements to improve the overall Process maturity
Conduct Weekly / Monthly/ Daily Governance calls with the relevant stakeholders ."
Job Location:
PAN INDIA- Pune, Mumbai, Bangalore, Chennai, Kolkata, Noida, Hyderabad
