1. Installation, configuration, monitoring and support of Denodo platform including upgrades and maintenance of security. Provide Subject matter expertise on all aspects of Denodo.
2. Address a majority of technical questions concerning customization, integration, enterprise architecture and general feature / functionality of our product.
3. Diagnose any issues including errors and performance topics. Work with Denodo technical support leading to resolution.
4. Establish governance processes and best practice documentation and internal knowledgebase for users of Denodo. Review usage and adoption of best practices.
5. Establish load balancing, caching, backups, conduct DR drills. Automate regular administration activities.